Frequently asked questions
Comprehensive care and repair for your home's chimney needs.
How often should I have my chimney cleaned?
It is recommended to have your chimney cleaned at least once a year, especially if you use it frequently. Regular cleaning prevents creosote buildup and reduces fire risk.
What is involved in a chimney inspection?
A chimney inspection involves checking the interior and exterior for damage, blockages, and structural issues, ensuring it is safe for use.
Why is my chimney leaking?
Chimney leaks can result from damaged masonry, faulty flashing, or an improperly fitted chimney cap. An inspection can determine the exact cause.
What is creosote and why is it dangerous?
Creosote is a byproduct of burning wood that builds up in chimneys. It is highly flammable and can cause chimney fires if not removed regularly.
How can I tell if my chimney needs relining?
Signs that your chimney may need relining include damaged chimney tiles, poor draft, or visible cracks. An inspection can confirm the need for relining.
What is chimney repointing?
Chimney repointing involves repairing the mortar joints between bricks to prevent water entry and structural damage.
How do I prevent chimney odors?
Chimney odors can be reduced by regular cleaning, ensuring proper ventilation, and using a chimney cap to keep out debris and animals.
What is the benefit of a chimney cap?
A chimney cap prevents rain, debris, and animals from entering the chimney, helping to maintain a clean and functional system.
Why is my fireplace smoking back into the house?
Backdraft can be caused by blockage, negative pressure in the home, or chimney height issues. An inspection will help identify the problem.
How can I maintain my chimney between visits?
Regularly check for visible blockages and keep the area around the chimney clear. Have regular inspections to catch potential issues early.
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Notice to householders
Tell us the town and what you are seeing. We call back to set a time.